Shipping policy
Acceptional Things Shipping Policy
Thank you for shopping with Acceptional Things. Each purchase supports meaningful employment opportunities for individuals with developmental disabilities.
Order Processing
Orders are typically processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed slightly. If there will be a significant delay in shipment, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping (if available): 2–3 business days
Delivery delays can occasionally occur due to carrier issues.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
Tracking numbers typically become active within 24 hours.
Damaged or Lost Packages
Acceptional Things is not responsible for packages lost or damaged during shipping. However, if your package arrives damaged, please contact the shipping carrier to file a claim.
You may also contact us at acceptionalthings@acceptionalministries.org and we will do our best to assist.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect address, additional shipping fees may apply.
Local Delivery
Local delivery occurs Thursdays in the West Valley of Phoenix and Fridays in the East Valley of Phoenix.